Refund Policy

1. Overview

This refund policy outlines the terms and conditions for refunds at CodeSoar Technology Pvt. Ltd. We strive to ensure complete satisfaction with our services.

2. Eligibility for Refunds

Refunds may be issued in the following circumstances:

• Service cancellation before work begins
• Failure to deliver promised services
• Technical issues preventing service delivery

3. Refund Process

To request a refund, please contact our support team with your order details and reason for the refund. We will review your request within 5-7 business days.

4. Non-Refundable Items

The following are not eligible for refunds:

• Completed work or delivered services
• Custom development work that has begun
• Services used or consumed

5. Payment Method

Refunds will be issued to the original payment method used for the purchase. Processing time may vary depending on your payment provider.

6. Refund Timeframe

Once your refund is approved, it will be credited to your original payment method within 5–7 business days. Timing may vary based on your payment provider.

7. Partial Refunds

In some cases, we may offer partial refunds based on the work completed. This will be determined on a case-by-case basis and will be clearly communicated to you.

8. Cancellation Policy

You can cancel the service within 3 days of placing the order for a full refund, provided the work has not yet begun. If the work has already started, you may be charged for the portion completed up to the cancellation date.

9. Contact Information

For any questions regarding our refund policy, please contact us at:

• Email: [email protected]
• Phone: +91 90600 33540
• Registered Address: Near Dadar Mandi Mosque, Gulzarbagh, Samptchak, Patna, Bihar, India 800007
• Corporate Address: Nanjappa Garden Rd, Chikka Nanjunda Reddy Layout, HRBR Layout, Kalyan Nagar, Bengaluru, Karnataka 560043